Why is training in emotional intelligence important for TERT Team Leaders?

Training in emotional intelligence is crucial for TERT Team Leaders primarily because it equips them with the necessary skills to manage emotions during high-stress situations. In the demanding environment of a TERT (Technical Emergency Response Team), leaders frequently encounter scenarios that invoke intense pressure and stress, whether it be dealing with a crisis, coordinating team efforts, or communicating with various stakeholders.

By understanding and managing their own emotions, as well as recognizing and influencing the emotional states of team members, leaders can maintain composure and make sound decisions, even when facing challenges. This capability helps prevent emotional outbursts that could jeopardize the team's effectiveness and morale. Furthermore, a leader skilled in emotional intelligence can create an atmosphere of support and resilience, which is essential when responding to emergencies and ensuring team cohesion.

Additionally, while fostering teamwork and improving communication can be seen as benefits of emotional intelligence training, these outcomes are largely a byproduct of the ability to effectively manage emotions. A leader proficient in emotional intelligence can better navigate interpersonal dynamics and facilitate collaboration among team members, ultimately contributing to a more efficient and supportive work environment during crisis situations.