What is the first step the Requesting PSAP must take in an emergency situation?

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In an emergency situation, the first step the Requesting Public Safety Answering Point (PSAP) must take is to verify the emergency declaration. This step is critical as it ensures that the request for additional resources, including the mobilization of TERT (Telecommunicator Emergency Response Team) personnel, is based on a legitimate and confirmed need. By verifying the emergency declaration, the PSAP assesses the severity and nature of the emergency, which is essential for determining the appropriate response and necessary support. This foundational action helps facilitate a coordinated and effective response, ensuring that resources are allocated properly to address the emergency effectively. Understanding the situation fully before proceeding with activation requests helps manage resources efficiently and can prevent unnecessary deployments in situations that do not meet the criteria for TERT assistance.

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