In case of problems with TERT personnel, who should the Requesting PSAP inform?

In situations where there are issues or concerns regarding TERT (Telecommunications Emergency Response Team) personnel, the appropriate action is to inform the State Coordinator. The State Coordinator serves as a central figure responsible for overseeing and coordinating the activities of the TERT. This role includes addressing any personnel-related problems that may arise during the deployment or operation of the team.

Informing the State Coordinator allows for a structured and effective response to the issues at hand, ensuring that concerns are relayed to the right person who can take the necessary actions or make decisions to resolve the situation. The State Coordinator has the authority and resources to manage personnel concerns and can initiate further steps or provide guidance.

The other options, while relevant to different aspects of TERT operations, do not have the designated responsibility for handling personnel problems. Team Members may not have the authority to address such issues, the Training Officer is focused on training and preparedness rather than personnel management, and the EMA Contact might deal with emergency management but is not the specific contact for TERT personnel issues. Thus, informing the State Coordinator is the correct and most effective course of action in this context.